Need to develop a comprehensive training program for your employees? Let Cates & Associates be the single source for all you training needs. Cates employs ACCOMPLISHED-BASED CURRICULUM DEVELOPMENT PRINCIPLES, or "ABCD". This method, developed by the Harless Performance Guild, identifies critical aspects of a new process and/or current deficiencies in an existing operation, ensuring your training plan targets the appropriate skill areas. Cates & Associates will assess your current business needs and develop a training program that produces a measurable return on investment. This process includes:

ALIGNMENT Business Goals Job Accomplishments PRE-DESIGN AND DESIGN Selection System Interventions Skill and Knowledge Interventions Environmental Interventions Motivational/Incentive Interventions TESTING Small Group/Target Audience Program Revisions Re-testing EVALUATION Plan-Do-Check-Act Improvements Revisions to Existing Interventions

FRONT END ANALYSIS (FEA) Performance Planning Diagnostic FEA's Assessment FEA's Maintenance FEA's DEVELOPMENT Job Aids (graphic and interactive) Instructor Guides Reference Manuals IMPLEMENTATION Training for Trainers Instructional Delivery

Our training programs are custom designed based on client needs, delivering increased performance and productivity.